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FAQ

First, try another payment option on the checkout page (credit card, paypal, apple pay).
 
Then if that doesn’t work you might have to call your card issuer and see if they recently blocked any international transactions.
 
If your card was charged and you still haven’t received the product, then try checking your spam/junk mailbox.
 
Also check your bank/credit card statements to see if it says “transaction pending” or “pending.” If it does then that means the payment isn’t completed yet.
 
If you’re still having issues then email support at stirling@stirlingcooper.com

Try checking your spam/junk mailbox. Also check your bank/credit card statements to see if it says “transaction pending” or “pending.”

If it does then that means the payment isn’t completed yet.

You should receice the product once it’s completed. If you’re still having issues then email stirling@stirlingcooper.com

Try checking your spam/junk mailbox for instructions on how to access your purchase.
 
Also check your bank/credit card statements to see if it says “transaction pending” or “pending.” If it does then that means the payment isn’t completed yet. You should receice the product once it’s completed.
 
If you still haven’t received it in 24 hours, then email stirlingcooperentertainment@gmail.com

Send an email to stirling@stirlingcooper.com for any questions.

Try searching for the eBook in the email you purchased my products with.
 
Try checking your spam/junk mailbox as well.
 
If you still can’t find it then email stirling@stirlingcooper.com
It should have been emailed to you right after you made the purchase. If you still haven’t received anything for 24 hours then send an email at stirling@stirlingcooper.com
 
If you bought ebooks in the past and are having trouble finding it, then you would have to refer back to the original email link that was sent to you after the purchase. Go to your email and type the name of the product you purchased in your search bar.
 
If you bought a video course, then you would have to login at https://members.stirlingcooper.com/login
 
Instructions on how to access it should be sent to your email if you’re a new video course buyer. If you haven’t received any instructions for 24 hours after the purchase, then email stirling@stirlingcooper.com
If you forgot your password then you can set up a new one by going to https://members.stirlingcooper.com/login
 
Go to the login page and press ‘forgot password.’
 
Website login is for video course buyers only.
First, try another payment option on the checkout page (credit card, paypal, apple pay).
 
Then if that doesn’t work you might have to call your card issuer and see if they recently blocked any international transactions.
 
If your card was charged and you still haven’t received the product, then try checking your spam/junk mailbox.
 
Also check your bank/credit card statements to see if it says “transaction pending” or “pending.”
 
If it does then that means the payment isn’t completed yet.
 
If you’re still having issues then email support at stirling@stirlingcooper.com
It’ll show up as a payment to NM Solutions or New Market Solutions.
 
The product names such as “How I Grew My Penis” will NEVER show up on your bank statement, so you have nothing to worry about.

No, but I can definitely charge more.

Not at this time no, but we have plans to do group coaching so get on our email list and watch out for an announcement.

Can I pay with cryptocurrency?

G’day mate! Yes – we now accept cryptocurrency payments through our checkout system powered by ThriveCart Pro+ and Stripe Connect+.

 

Which cryptocurrencies do you accept?

We currently accept USD Coin (USDC) and USD Pax Dollar (USDP) on the Ethereum, Solana, and Polygon networks.

 

How does the crypto payment process work?

It’s straightforward:

  1. Select your product and head to checkout
  2. Choose the crypto payment option
  3. Connect your wallet through Stripe’s LINK wallet integration
  4. Complete your purchase

 

Note: Crypto payments are only available for one-time purchases, not subscriptions or payment plans.

 

What happens with my crypto payment?

When you pay with crypto, Stripe automatically converts the payment to USD at the time of purchase. We receive USD, not cryptocurrency.

 

What about refunds?

If you request a refund within our refund period, it will be processed according to our standard refund policy. Since all payments are converted to USD, refunds are processed in USD, not cryptocurrency.

 

Which wallets can I use?

The following wallets are supported through Stripe’s LINK wallet integration:

  1. MetaMask
  2. Phantom
  3. Coinbase Wallet
  4. Wallets compatible with WalletConnect

 

Still have questions about crypto payments?

If you’ve got any other questions about paying with crypto, shoot me an email at support@stirlingcooper.com and my team will sort you out.

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The information presented on this website is not intended as specific medical advice and is not a substitute for professional treatment or diagnosis. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
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